I was inspired by this short video from Radio 4 in which Terry Gilliam was asked for a visual representation of Radio 4.
It was incredibly simple but portrayed a depth of understanding and feeling that would have taken a huge number of words. Watch this 1 minute video for inspiration and then draw [...]
I love watching Phineas and Ferb with my children (secretly I also watch it with my husband too but don’t tell anyone!) http://bit.ly/dpNPs4 It’s simply the best thing around about two boys who invent things, incredible things. Meanwhile, their pet Platypus, Perry, is really a Secret Agent who is busy stopping the evil Dr Doofenschmurtz creating havoc. [...]
With the news that the only safe way to get across icy roads is on all fours and that the snow brings out the inner child in even the most hardened police officers, we are reminded that even when the going gets tough we can all influence something to make our lives at work and [...]
A few weeks ago I blogged about Internal Motivation and how it creates World Class Customer Service (read the post).
This has been one of our most commented on threads and its been great to see the development of the topic.
I was then sent a link to a video of Dan Pink speaking about the [...]
Last week I delivered one of our Quick Wins Workshops ‘The Feel Good Fete’ where people create ideas to help them feel great at the end of each working day rather than wanting to slump on the sofa as soon as they walk through the door.
It was a great session full of very [...]
This is the title of a book written by Paul Smith, the great British Designer and it is absolutely the approach to business that we need to guide us to enhance the customer service we offer.
In the sheer busyiness of our days we replicate/ copy - it is human nature after all. We are programmed to [...]
We’ve all been actively involved in Learning at Work Day which has been hugely rewarding and lots of fun. And it’s left me wondering …’If we need to have a LAW day does that mean that many of us don’t think about how much we are learning every day?’
Learning comes in many forms and so [...]
In our creativity workshops, we challenge people to ‘Think Like a Beginner’ and ‘Have the Mind-set of a 7 year Old’ when using creativity to problem solve.
Here are some wonderful unanswered questions (that were sent to us on a fun email!!) that may get you into a ‘Beginners Mindset’ or may just bring a smile [...]
Do you know that there is a stitch and bitch movement in US that has recently swam over to our mild mannered shores. Yes, it’s the comeback of the knitting club. They talk about fun and feisty; join the revolution. They have their own books and blogs and create some of the most innovative creations [...]
