Category Archives: Reflection

Visual interpretation of engagement

I was inspired by this short video from Radio 4 in which Terry Gilliam was asked for a visual representation of Radio 4.

It was incredibly simple but portrayed a depth of understanding and feeling that would have taken a huge number of words. Watch this 1 minute video for inspiration and then draw [...]

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What’s your bedside manner?

We have been sharing our thoughts on trust over the past couple of weeks. Trust is developed through a belief and reliance on someone – that they are who they say they are and they will do what they say they will do.
On a recent visit to the hospital I was taken aback by the [...]

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Trust and perspective

As this week has unfolded there have been some profound reactions to the forming of the Coalition Government. Those in support, have hailed it as a new dawn; those opposing it suggest it’s doomed for failure. Yesterday, some one suggested to Nicky Campbell on Five Live that it should be law that no one should [...]

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A matter of trust

In a recent posting we shared our thoughts about the benefits of trusting in others. If we do trust, the rewards are significant and the impact of not trusting, unthinkable. At work this could mean cynicism, the here in body not in spirit mentality and at worst destructive behaviours. But last week the matter of [...]

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Learning through an experience

A 6 year old boy learns that a school sweatshirt can’t fit over a cycling helmet by trying it, not because his mother tells him. A 9 year old girl learns that she will get hurt by her younger brother when she pushes him first. Not because her mother has told her (repeatedly) that it [...]

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A little trust goes a long way

Our clients often tell us about the behaviours they want to see in their people – whether these relate to the way they serve customers, the way they manage or they way they approach work in general. While it’s relatively straight forward to describe behaviours, encouraging the right one’s is another matter – a fact [...]

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It took 10 years to be an overnight success

Yesterday on Radio 1 (Fearne Cotton) they replayed a line from ‘Pineapple Dance Studios’ on Sky 1.  “It took 10 years to be an overnight success”. People thought this was hilarious. But it got me thinking. It often takes one little thing to help you breakthrough your own barriers and if you consider this statement [...]

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Personal leadership in all your actions

On my travels over recent weeks there is one thing that has struck me –people’s lack of awareness of the impact of their actions on others.

How often do you think about your interactions and the impact they leave on others?

How often have you left unfinished discussions whether personal or in business because it’s easier to [...]

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When is 'good enough' good enough?

It’s often when you read the same or similar things several times that you stop and take notice.
This has happened to me recently – firstly it was ‘Things change so fast that all books are outdated before they are published’.  Then it was a story about Skype and how if they had waited to fix [...]

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It’s ok, I’m just learning…

We had an interesting Skype conversation at L&B this morning as Caroline shared the story of how her 6 year old had dismantled his bed with an allen key last night! Dilesh responded ‘Oh dear’ which was exactly what I’d been about to type …so instead I wrote ‘Clever boy’. Now that was very easy for [...]

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