Dilesh blogged earlier this week about how success often comes when you focus on what you have to gain rather than what you have to lose and another great example happened last night as Fulham reached the final of the Europa league.
It was a great night in our house for a lifelong Fulham fan (well [...]
Category Archives: News
An outstanding achievement
Your management strengths
Our aim is always to provide you with useful tools and ideas that support you to bring out the best of yourself and those around you at work.
As such, for those of you who enjoy psychometric tests and quizzes, the Chartered Institute of Management (CMI) have brought out a wonderful app that allows you to [...]
Snow, sledging and the consequences of our actions
With the news that the only safe way to get across icy roads is on all fours and that the snow brings out the inner child in even the most hardened police officers, we are reminded that even when the going gets tough we can all influence something to make our lives at work and [...]
Service… take two…
As it is Customer Service month for us at Leaps and Bounds I am analysing and learning from every interaction I have as a customer even more than normal… and today’s analysis comes from an interaction I had yesterday with Janet – A lovely lady who works in my local Waitrose in Hythe, Kent.
What I’ve [...]
Technology, talent and leadership
Following the success of the first L & D forum we have developed a white paper for you to pull together current thinking on leadership and talent management. In today’s economy we have to be creative to get ‘more for less’ and support each individual to make their best contribution possible. The more we stretch our [...]
Scientific Proof that Internal Motivators work better than External Motivators
A few weeks ago I blogged about Internal Motivation and how it creates World Class Customer Service (read the post).
This has been one of our most commented on threads and its been great to see the development of the topic.
I was then sent a link to a video of Dan Pink speaking about the [...]
Time Spent at Work VS Contribution
There was an interesting piece on GMTV yesterday morning questioning whether people were getting their work-life balance right or wrong. Check out their article here http://www.gm.tv/articles/36522-work-life-balance.html
Whilst there are some interesting suggestions in the article – People confiding in colleagues more than partners and people spending more time planning their annual review rather than [...]
Plan, plan and plan again!
Plan, plan and plan again.
With all this talk about the credit crunch, with some banks making money and some banks still losing money, house prices up, house prices down it got me thinking about the need to continuously plan, do and review.
Both at home and at work the need to keep doing this [...]
Some of the best of twitter this week
Happy Friday,
Here are some of the best bits of Twitter we have seen this week. Please comment and tell us your favourites or come and see us on Twitter at http://twitter.com/LeapsBounds
Building rituals to help you do more each day – http://blogs.harvardbusiness.org/bregman/2009/07/an-18minute-plan-for-managing.html
If you are interested in joining a comment competition with Chartered Management Institute [...]
Top training room tips from our Associates
For a little Leaps and Bounds insight click here for top tips from our Associates.
Check out all the free stuff in our reports section on the website and subscribe to our ezine that contains many useful tips and articles for managers and trainers.
Keep in touch on Twitter at http://twitter.com/LeapsBounds
Have a great day.
